Perhaps, though, in this situation, the had 2/3 days to make people aware.
Also, if the call customer service and you validate it, then they are only offline for a couple hours not days. Also, you should have a status page or twitter or something out of band that you tell people about the day they sign up. You can update there.
EVERY production service with customers needs an out of band way to update. And you have to build and announce that before you need it.
Also, if the call customer service and you validate it, then they are only offline for a couple hours not days. Also, you should have a status page or twitter or something out of band that you tell people about the day they sign up. You can update there.
EVERY production service with customers needs an out of band way to update. And you have to build and announce that before you need it.